01
Customers, sites and contracts
Keep every customer together, add all of their locations, then connect one service agreement to one or many sites.
Built for pest professionals Service management that makes sense
From service contract to site visit. All in one tap.
Plan recurring pest-control work, guide technicians through every site check and send a complete professional report before they leave.
No card to start Customer users are free Works on phone, tablet and desktop
Equipment presenceVerified on site
Today’s route
8 visits3 complete · 5 remainingThe complete service workflow
Less admin in the office.
Better evidence on site.
PestTap keeps the full operational record connected, so the information entered once follows the job all the way through to the customer report.
02
Recurring visits and job assignment
Set the start date and service frequency, create the next visit automatically and assign work to the right technician.
03
Site-specific equipment checks
Preload each site’s bait points, monitors, traps and EFK units so the exact checklist appears on every service report.
04
Professional service reports
Capture findings, treatments, product use, drawn signatures and customer advice, then print or save a numbered PDF report.
05
Plans, photos and compliance records
Store site photos, map locations, equipment positions, risk assessments and service documents in the correct customer record.
06
Your whole team — and your customer
Give owners, office staff and technicians separate access. End customers can view reports, actions and approve quotations.
QR + NFC equipment verification
Tap the tag.
Prove the visit.
Attach a unique PestTap tag to each monitoring point. The technician taps or scans it during the visit, opening the correct equipment record and recording verified presence against the service report.
- 1Attach and registerPair each unique tag with a bait point, trap, EFK or monitor.
- 2Tap NFC or scan QRThe same tag works both ways, so the technician can use the best option for their phone.
- 3Complete the exact checkRecord status, activity, treatment and notes against the right site point.
- 4Build reliable evidenceThe report shows which equipment checks were verified on site.
PESTTAP.Powered by Rat Pak
Internal bait point 08
Presence verified12:42 · Warehouse perimeter Ready to record check
PESTTAP.Tap or scan
PESTTAP.Powered by Rat PakSR-2026-00418
Routine service visitVisit completed
SignedSite checks18 / 18PestTap verified18Recommendations2 open
Reports customers can understand
Finish the visit properly—before the van leaves.
Use site-specific checklists and saved treatment wording to create a consistent record without asking technicians to retype the same information.
- Structured pesticide and product-use register
- Drawn technician and customer signatures
- Recommendations carried forward until complete
- Additional-work quotations with customer approval
- Treatment advice included in the emailed copy
Simple per-user pricing
Start small.
Add technicians when you need them.
Every plan includes the complete PestTap platform. You only pay for active staff users; customer access is always free.
Your records remain safeManage your subscription, invoices, card and cancellation from the secure portal.
14-day free trial
Complete platform
£15per month
including 1 staff user
including 1 staff user
- Unlimited customers, sites and service contracts
- Scheduling, technician assignment and service history
- QR and NFC equipment verification
- Treatment library and compliant product-use fields
- Recommendation and corrective-action tracker
- Site-plan equipment mapping and document storage
- Numbered reports, signatures and customer email copies
- Unlimited free end-customer portal users
Additional active staff users£5 / month each
Pay annually and get 2 months free£150/year, then £50/year per additional staff user
Start free trial Prices exclude VAT. No card is required to start the trial.Questions, answered
Everything you need to get started.
Do technicians need to install an app?+
No. PestTap works in the phone’s browser. A technician can tap an NFC tag or scan its QR code and continue securely in the PestTap portal.
Can we use PestTap tags on equipment we already own?+
Yes. A unique waterproof PestTap tag can be registered to an existing bait station, mouse box, EFK unit, monitor or other service point.
Can several technicians use the same company account?+
Yes. Each staff member has their own login and role, and visits can be assigned to individual technicians. Each company’s records stay inside its own secure workspace.
Can one contract cover several customer sites?+
Yes. The structure is Customer → Sites → Service contracts. A contract can cover one or several sites while every visit and report remains tied to the location attended.
What does the customer receive after a visit?+
You can email a clear service report containing the work completed, equipment checks, products used, signatures, advice, recommendations and any quotation for additional work.
Are customer portal users chargeable?+
No. Only active staff users in the pest-control company count as paid seats. End-customer portal users and pending invitations are free.
Talk to Rat Pak
Ready to tidy up your service operation?
Start a free workspace today, or contact us if you would like to talk through your team, current contracts or PestTap tag requirements.